FAQ FOR PHONE CARDS & PRODUCTS

What are prepaid calling cards?

Prepaid calling cards are a great alternative to costly long distance phone plans. With a prepaid calling card, you pay for the calling time in advance and each time you make a call, the prepaid balance is reduced by the amount of time you used. No bills. No confusing statements.

 Is it safe to give my credit card details?

The first thing to remember is that every time you hand over your card in a shop or restaurant, you are running a statistically higher risk of misuse than you are when you type your details over the internet. Encryption technology is used to scramble data as it passes across the Internet and the site itself does not store credit card details even for an instant. World Pay uses Thawte 2048 bit encryption systems. At the browser 128 Bit SSL is used. .

Can I call overseas with my calling card?

Yes. Londonphonecards.co.uk offers calling cards, which call to 250 countries worldwide, including cards specifically designed to call India and Pakistan, Srilanka and Bangladesh.

How long can I use my calling card?

Most phone cards offered at Londonphonecards.co.uk  Prepaid Calling Cards are good for 3 months after the first time you use them. And it may vary from some times company to company you can also find out from customer services from that card.

How do I know how many minutes are left on my phone card?

You will be notified of how many minutes are left on your phone card each time that you place a call.

Will I be charged an extra fee when I use my calling card from a pay phone?

Yes. It will vary from card to card normally they charge from 15p to 20p

I forgot my password. What should I do?

Contact Londonphonecards.co.uk 

I lost the PIN on my prepaid calling card. What should I do?

You can log on to your account and check your pin number.

I still have a question. Who can answer my question?
You can call us from Mon-Sat From 9:00 AM to 5:00 Pm or email us on customersrivce@Londonphonecards.co.uk

What delivery options do you offer?

If you place your order before 4pm we will dispatch it the same day (Mon-Fri; subject to security checks).

Items are sent using Parcel Force by Royal Mail, so you can expect to receive your order in 3-5 working days.

Standard Delivery costs

Please note that during busy periods (like Christmas or Valentine's Day) some items may take a day or so longer.Guaranteed next working day & specific date delivery costs £5.99 per order. If you require one of these services, please call us on 01483 832893, and we will take your order over the phone

How to do Shopping?

1   Select the Product that you would like to buy.

2   Add the item to your CART by clicking on the "Buy" button.

3   When you are ready to purchase your selection, click on the "Checkout" button.

4   Select Shipping method.

5   Enter payment method and information.

6   Submit order request and obtain your Invoice.

What is Londonphonecards.co.uk/Londonphonecards.co.uk Return Policy?

Londonphonecards.co.uk/Londonphonecards.co.uk is committed to customer satisfaction. Check our Return Policy for instructions on how to Return/Exchange items.  

What if my Order arrives and something is Incorrect or Missing or Damaged?

 Please contact eAndhramall/Londonphonecards.co.uk  immediately.

Is it safe to give my credit card details?

The first thing to remember is that every time you hand over your card in a shop or restaurant, you are running a statistically higher risk of misuse than you are when you type your details over the internet. Encryption technology is used to scramble data as it passes across the Internet and the site itself does not store credit card details even for an instant. WorldPay uses Thawte 2048 bit encryption systems. At the browser 128 Bit SSL is used.